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About New Level Consultants

We Help Organizations Reach Their Next Level

For over 15 years, we've partnered with healthcare organizations, nonprofits, and businesses to solve their most complex challenges โ€” from HIPAA compliance to AI automation โ€” with measurable results and no corporate overhead.

Democratizing Expert Consulting

We believe every organization โ€” regardless of size โ€” deserves access to world-class consulting. That's why we combine retainer partnerships with affordable, automated tools that deliver expert-level insights at a fraction of the cost.

Our team has collectively served over 200 organizations, maintained a 98% client retention rate, and generated millions in cost savings across healthcare, nonprofit, legal, and technology sectors.

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Results-First
Every engagement starts with measurable goals and ends with documented outcomes.
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Radical Transparency
Upfront pricing, honest assessments, and no surprise fees โ€” ever.
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Speed to Value
From free instant tools to 3-day onboarding, we eliminate gatekeeping.
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Compliance DNA
Built by compliance professionals who understand regulatory nuance deeply.

Meet the Experts Behind NLC

Every client gets direct access to senior consultants โ€” not junior associates learning on your dime.

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Jordan Richardson
Founder & CEO
15+ years in healthcare consulting. Former compliance director for a 12-site health system. Led 100+ HIPAA compliance programs.
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Dr. Aisha Khalid
VP, Healthcare Strategy
Board-certified healthcare administrator with expertise in Ryan White reporting, EHE programs, and community health center operations.
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Marcus Thompson
Director, Technology & AI
Former CTO at a health-tech startup. Specializes in AI automation, cybersecurity, and digital transformation for healthcare.
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Sarah Chen
Director, Operations
Lean Six Sigma Black Belt. Has redesigned workflows for 50+ organizations, consistently delivering 30-40% efficiency gains.
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David Williams
Lead, Compliance & Risk
Certified in Healthcare Compliance (CHC) and HIPAA. 10+ years managing compliance programs for multi-site health organizations.
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Rebecca Park
Head of Client Success
Ensures every client gets measurable value. Responsible for NLC's 98% retention rate and post-engagement satisfaction scores.

Milestones That Define Us

2011
Founded
NLC launched as a solo HIPAA consulting practice focused on community health centers in the Southeast.
2014
50 Clients Served
Expanded into operations consulting and hired our first full-time team member. Added compliance auditing services.
2018
Retainer Model Launched
Introduced the 3-tier retainer model that now serves as the foundation of our consulting practice.
2021
AI & Automation Division
Marcus Thompson joined to lead our Technology & AI practice. Launched AI billing automation for healthcare clients.
2024
200+ Organizations
Crossed the 200-client milestone. Launched instant-access tools and the enterprise partnership tier.
2026
Industry-Leading Platform
Introduced the client portal, AI-powered tools, and expanded to serve legal, tech, and government sectors.
Ready to Meet the Team?

Your First Call Is Always Free

20 minutes with a senior consultant โ€” no sales pressure, just clarity on your best path forward.

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